DiscountPetCare.Com.au respects the privacy of an individual and recognises the importance of
protecting the privacy of its customers, who provide their personal and financial information to us.
We follow the highest standards of security to ensure that the information is secure at all times.
how it is protected and the circumstances under which we disclose it.
Personal Data Collection
At DiscountPetCare.Com.au, we collect only the data that is essential to provide the services that you sign up
for. During purchase, our customers are required to fill in the registration form providing their
full name, email address, permanent address and other contact details. This information helps us
fill orders and deliver them. We insist customers provide us accurate details, as this data assists
us to process orders and allows for quick delivery.
We also offer our customers the option of using the website without registration. In case, the
customer does not want to register with us, they can avail our services as a guest. A visitor can
browse our site anonymously.
To improve our services and expand the product range, we may conduct surveys and research programs.
The information collected during these programs is effectively used to enhance and upgrade our
services for better customer experience. However, customers are free to not participate in such
Like other sites, we do collect user information through cookies. These cookies help us to analyse
user preferences by giving us data like frequency of visits and pages accessed from our site.
We store information, whenever someone visits us. This data includes IP address of the system used to
access the site, the date and time of the visit and the number of web pages accessed.
This assists us in customising and improving our services accordingly. Please consider that this does
not provide any personal information or identifying details of the user.
Third Party Cookies
When visiting DiscountPetCare.Com.au, third parties may place cookies on your browser for targeted
advertising purposes. To opt out of targeted advertising, some available third-party opt-out tools
include: the Digital Advertising Alliance (DAA) and the Network Advertising Initiative (NAI). On
served to you, click the logo of the provider (eg: AdChoices) positioned with the ad to learn more
about interest-based advertising, who served the ad, and manage your ad options. You can also opt
out of seeing personalised ads using the NAI opt out tool here.
Disclosure of Information
Personal information like name, phone numbers or emails will be used for notifying customers about
their purchase and order status. It can also be used for marketing and promoting products relevant
to pets. Customers are free to unsubscribe from promotional emails at any time.
At DiscountPetCare.Com.au, we assure all our customers that we do not sell, rent or share any personal
information to third parties. The only exception to this policy is disclosure to law enforcement
agencies or to establish a legal claim.
We at DiscountPetCare.Com.au take legal responsibility to protect the personal information of our
customers. The customer information gathered, used or updated is stored in a highly secure virtual
environment and we take every measure to safeguard it.
Whenever any personal information is changed or updated by customers, we provide secure servers to do
so and abide by strict guidelines to ensure that there is no unauthorised access to this
Accessing and changing personal information
We provide full access to our customers to change or update their personal information at any time.
Just log in to your account on our site, click on your profile to change or update the information
and save it. You can even contact us for assistance in making any changes and we will be happy to do
To unsubscribe to any of our promotional services or newsletter, just sign in to your account, update
your profile or send an email at email@example.com
Erase or Destroy Personal Details
DiscountPetCare.com.au is bound to take necessary steps to permanently erase personal data of our customers. Customers need to send in a request to firstname.lastname@example.org, mentioning the removal of personal information, and we will safely destroy the details from our records.
For any concerns, queries or suggestions, please feel free to contact our customer care team on: 1300-990-073
(Mon - Fri : 9 AM To 7 PM AEST) or email us at email@example.com